Privacy Policy

1. Introduction

Sol Casa de Goa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and book our vacation rental property.

2. Information We Collect

Personal Information

When you make a booking, we collect:

• Name and contact information (email, phone number)
• Billing address
• Payment information (processed securely through Razorpay)
• Government ID details (as required by local regulations)
• Special requests or preferences

Automatically Collected Information

We may collect:

• IP address and browser type
• Device information
• Cookies and usage data
• Pages visited and time spent on our site

3. How We Use Your Information

We use your information to:

• Process and manage your bookings
• Communicate with you about your reservation
• Send booking confirmations and receipts
• Provide customer support
• Comply with legal requirements
• Improve our services and website
• Send promotional communications (with your consent)

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors (Razorpay), email service providers
• Legal Requirements: When required by law or government authorities
• Business Transfers: In case of merger, sale, or acquisition
• Consent: With your explicit consent

We do not sell, trade, or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure storage of personal information
• Limited access to personal data
• Regular security assessments

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

7. Cookies

We use cookies to enhance your experience. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.